Organizations that implement or modify their diversity training programs over time tend to have higher employee retention rates, improved morale, reduced lawsuits and improved recruiting.
Organizations that implement diversity training programs which advocate diversity tend to have higher employee retention rates, improved morale, reduced lawsuits and improved recruiting. Developing or updating a diversity training program typically involves assessing your team’s needs, and designing materials that reflect training requirements.
There are several processes that are involved in effective and long-lasting learning of new diversity information. First, there must be open communication that a Diversity Program will be established or revised. Dr. Hankerson conducts this process to identify the directors, managers and other stakeholders invested in the process of change.
We interview, conduct small focus groups or conduct online surveys to gather input about the current environment, to determine what behaviors or attitudes may be desired for change to promote greater morale, effectiveness and efficiency. We also focus on societal trends and practices that may impact the work environment. In concert with human resources professionals and senior management, we discuss practices and guidelines that can be employed to address emerging issues.
Common topics include managing change, effective communication, cultural and gender awareness, mindful workforce development and inclusion, and conflict resolution.